Frequently Asked Questions

How it works depends on your project requirements. Our process begins with assessing your project then developing a quote specific to your needs. Once terms are agreed to, audio files can be uploaded to our secure servers. Alternatively there is also the option of posting us your files on a CD/DVD/USB device, then we commence work on your project.

We are passionate about client satisfaction and believe in working to achieve your goals for your project. Samples will be provided to you for revision, changes can then be made based on your requests. If you are on a deadline, we will always do our best to work within your required time frames. We do not believe in rushing a mix or a mastering session and recommend taking this into consideration in order to gain the best result for your music.

Depending on the size of your musical project we will prepare a pricing structure based on an hourly rate or a fixed fee. A 50% deposit is payable prior to work on your project commencing. Contact us today to discuss your requirements in further detail.

We believe in 100% client satisfaction and will work until you are completely satisfied with the finished product, be it mixing, mastering or custom production. We rarely have to provide more than one or two revisions because of the preparation we assist you with and undertake in the initial stages of your project assessment. Communication is the cornerstone of our professional service and we encourage you to be as specific as possible with your requirements and expectations so that we can help you achieve your goal.

Mastering is the process of preparing your music for commercial and radio distribution. It can involve many components including application of EQ, compression, stereo image adjustment and volume maximization. In the context of an album, it is also used to gain a cohesive and consistent sound throughout. Mastering is the final stage in ensuring your music plays well on all audio systems from a car stereo, to an iPod or single speaker system to larger sound systems like those found in nightclub’s. Mastering can also include preparation of a master CD/DDP for duplication.

We can offer client attended mixing/mastering sessions. Many of our clients choose to also liaise with us online via Skype, as it is much more cost effective and convenient. Client attended sessions will attract additional costs as they normally can be longer sessions. Call us to discuss your requirements and we can discuss the best option to suit your needs.

The International Standard Recording Code (ISRC) is the international identification system for sound recordings. Essentially it is a digital fingerprint. A permanent code that allows for identification of a particular recording (e.g. for royalty payments etc.). It is normally the responsibility of the client to obtain any codes required where they can be added at the mastering stage once obtained.
For further information visit http://www.aria.com.au/pages/isrc.htm

We prefer payment via PayPal or direct deposit.

Apple has provided a set of guidelines in order to have music optimized for the iTunes environment. This involves preparing and rendering files to the recommended AAC encoding format which encompasses a 256kbps M4A audio file. This is a significant improvement to files such as mp3 and standard 16 bit CD’s for a number of reasons including file size and bit rate. For more information, please visit the Apple website: